Office of Community Engagement

Nov 2024 Hartford 311 Team Photo
Our office works to make it simple for residents to work and do business with the City of Hartford.

Our team of community liaisons and 311 operators respond to residents by:
  • Creating and sharing information on city services
  • Relaying quality of life concerns as service requests to city departments
  • Attending neighborhood meetings to address questions and concerns from residents
  • Connecting with community leaders to address concerns

Our team works with residents to provide information and respond to questions. They attend neighborhood meetings, listen to residents, and reach out to community leaders. They are pro-active in addressing concerns and responding to any urgent matters.

 Andrene Bent-Campbell 2

Andrene Bent-Campbell
Community Engagement Manager
Andrene.Bent-Campbell@hartford.gov

Alessandra Ballestas Community Liaison

Alessandra Ballestas

Community Liaison
Alessandra.Ballestas@hartford.gov

 Vanessa Grados

Vanessa Grados
311 Constituent Services Rep

vanessa.grados@hartford.gov 

Hineoa Estien

Hineoa Estien
311 Constituent Services Rep

hineoa.estien@hartford.gov

Giovanni Acevedo

Giovanni Acevedo
311 Constituent Services Rep

Giovanni.Acevedo@hartford.gov

Jackie McKinney  

Jackie McKinney
311 Constituent Services Rep

Jacqueline.McKinney@hartford.gov

2024

  • One Hartford Spring - Summer Booklet 2024

2023

  • One Hartford Spring - Summer Booklet 2023

2022

  • One Hartford Spring - Summer Booklet 2022

2021

2020

2019

2018

2017